Returns and Cancellations Policy
The buyer has the right to return the product with a refund or exchange within 14 days from the date of purchase of the product.
The merchant must return the money within 14 days of receiving the cancellation request. However, it may be delayed to return the money if you do not receive the products or proof of return. Refunds must include shipping costs paid by the consumer for the purchase
The product to be returned must be in excellent condition and in intact packaging and not used. No refunds will be given to any product if it has been used or its packaging has been altered in any way. In case a product proves to be defective it is subject to any warranty of the company that produced it and the responsibility for repair and / or replacement belongs to it.
Order cancellation
To cancel your order you will need to send an email or call us to proceed with the cancellation. Our cancellation notice must be given before shipping the products.
